Consumer Notice
(Under Law n. The 144/2015, of 8 September)
According to Law No. 144/2015, of 8 September, we indicate on this page the listing of the consumer dispute arbitration centres, recognized by the Consumer Directorate-General, which may Appeal in case of litigation with our company, recurring the offer of the products and services present on our site.
If you are unhappy and want to expose your situation, you can do so by contacting the appropriate dispute settlement authority in your area.
Alternative resolution entities in case of disputes
Arbitration centres of general competence
Entity – Dispute resolution
Website – https://webgate.ec.europa.eu/odr
Entity – CNIACC – National Center for Information and arbitration of consumer conflicts
Website – http://www.arbitragemdeconsumo.org
Email – cniacc@unl.pt
Address – Faculdade de Direito da Universidade Nova de Lisboa Campus de Campolide 1099-032 Lisboa
Telephone – 00351 213 847 484
Entity – CIMAAL – Information Center, mediation and arbitration of consumption conflicts of the Algarve
Website – http://www.consumidoronline.pt/
Email – apoio@consumidoronline.pt
Address – Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Telephone – 00351 289 823 135
Entity – Dispute center of consumption conflicts of the district of Coimbra/strong>
Website – http://www.centrodearbitragemdecoimbra.com
Email – geral@centrodearbitragemdecoimbra.com
Address – Av. Fernão Magalhães, n.o 240, 1o – 3000-172 COIMBRA
Telephone – 00351 239 821 690
Entity – Lisbon Consumption conflict Arbitration Center
Website – http://www.centroarbitragemlisboa.pt
Email – juridico@centroarbitragemlisboa.pt
Address – Rua dos Douradores, 116, 2o – 1100-207 LISBOA
Telephone – 00351 218 807 030
Entity – Information Center for consumption and arbitration of the Porto
Website – http://www.cicap.pt
Email – cicap@mail.telepac.pt
Address – Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Telephone – 00351 225 508 349
Entity – Center for Arbitration of Disputes of consumption of the Vale do Ave/ Arbitral Tribunal
Website – http://www.triave.pt
Email – triave@gmail.com
Address – Rua Capitão Alfredo Guimarães, n.o 1, 4800-019, Guimarães.
Telephone – 00351 253 422 410
Entity – Information Center, mediation and arbitration of consumption (Arbitral Tribunal of Consumption)
Website – http://www.ciab.pt
Email – geral@ciab.pt
Address – Rua D Afonso Henriques, no 1 (Ed Junta de Freguesia da Sé) 4700 – 030 BRAGA
Telephone – 00351 253 617 604
Entity – Center for Arbitration of disputes of consumption of Madeira
Website – http://www.srrh.gov-madeira.pt/In%C3%ADcio/tabid/292/Default.aspx
Email – centroarbitragem.sras@gov-madeira.pt
Address – Rua Direita no. 27 – 1o andar – 9050-405 Funchal
Telephone – 00351 291 750 330
More information on consumer Portal – www.consumidor.pt
