Privacy Policy

We’re the INIS-Elegant Heroes unipersonal Lda and treat your personal information responsibly. This means that we are responsible about how we treat and protect your data.


We will use your data (collected online or in person), among other purposes, to manage your registration as a user, to manage the purchase of products or services, answer your questions, as well as to if you want, send you our custom communications.


We are legitimized to treat your data by different fundamentals. The main thing is that we need to have them to perform the contract that you accept celebrate with us by registering and to make a purchases or take advantage of any of our services or features, although there are other reasons that justify us to use, as the interest in answering your questions or gives us consent to send you our newsletter, among others. See more.


We will share your information with service providers who provide assistance or support, whether with associates of the group itself, whether external collaborators from INIS with which we celebrate an agreement, whether they are located inside or outside the Union Europe.


You have the right to access, rectify or delete your personal data. In some cases, you also have other duties, for example, to oppose the use your data or right to wield them, as explained in detail below. We invite you to read our Privacy Policy below and complete Cookies to understand properly the way we use your personal data and the rights you have in relation to them.


In this privacy policy and Cookies, you will find all the relevant information applicable to the use we make of personal information of our customers and users. We are transparent about what we do with your personal data, to understand the implications of the uses that we do or the rights that you have in relation to your information: we put to your disposal permanently any information included in this Privacy policy and Cookies that you can consult when you want and, in addition, you will also find information about each treatment of your personal data as is interacting with us.


Depending on the purposes for which we use your data at every moment, as explained above, we need to use one or more of your data that, in General, will be, as the case may be, the following: your identification data (for example, your first name, last name , language and country from which interacts with us, contact details, etc.); Economic and transactional information (for example, your payment information or information about your purchases, orders, returns, etc.); connection data, geolocation and/or navigation (in the case of interacting with us via cell phone, for example); commercial information (for example, if you subscribed to our newsletter), data about your tastes and preferences. Remember that, when we ask you to fill out your personal information to give you access to some functionality or service of the platform, we’ll mark some fields as mandatory, because they are data that we need to be able to provide the service or give you access to functionality in question. Please note that if you decide not to provide us with this data, you can’t complete your registration as a user, or you may not be able to enjoy these services or features. Depending on how you interact with our platform, i.e., depending on the services, products or features that you want to enjoy, we will treat your personal data for the following purposes:

To manage your registration as a user of the platform
If you decide to register as a user on our platform, we need to use your data to identify you as a user of that same data and give you access to its various features, products and services that are at your disposal as a registered user. You may cancel your registered user account by contacting us through customer support.

For development, compliance and enforcement of the agreement of purchase and sale or services celebrated with us on this Platform
includes the processing of their data, especially to: contact you regarding updates or informative communications related to the features, products or services, including quality surveys and to enable us to establish the degree of customer satisfaction with the service provided. Manage the payment of the products bought regardless of the payment procedure used.
For example: If you buy any of our products through the Site, decide to activate the functionality to keep your details for future purchases, we need to treat the data for the activation and development of this functionality. The consent for the activation of this feature allows to appear your payment information filled in automatically on subsequent purchases to not have to introduce them in each new process, and these data will be considered valid and for subsequent purchases. You can modify or delete their cards at any time through the section on payment information billing Purposes and to provide you with receipts and invoices of purchases that took place through the platform. Guarantee the use of other features or services available, such as the purchase, management and use of the gift card or gift certificate.

To meet the request or requests to perform through the channels of customer support
Only treat the personal data that are strictly necessary to manage or resolve your request or order.

For marketing purposes
Includes the processing of their data, especially for: to the extent that subscribe to our Newsletter, we will treat your personal information to manage your subscription, including for sending personalized information about our products or services through various means (such as email or SMS). Also we provide this information via push notifications in the case of have it enabled in your mobile device. In this sense, keep in mind that this processing requires the analysis of your user profile or customer to determine what are your preferences and therefore what are the products and acquire services in your style when we send you information. For example, based on your purchase history and navigation (that is, on the basis of articles you pressed), we will make suggestions about products that we think may interest you and, if you are a registered user, we will facilitate the functionality of “recovery “cart. Remember that you can cancel the Newsletter subscription at any time and at no cost via the “Newsletter” section of the platform, in addition to the cancellation through the instructions indicated in each communication. If you don’t want to receive push notifications, you can disable this option in your mobile device. Perform promotional activities (for example, for the organisation of competitions or for sending your saved articles list to the email address you give us). To participate in any promotional action, you authorise us to treat the data we provided in every promotional action function and communicate them through various means such as social networks or the platform itself. In each promotional action in which it participates will have available the terms and conditions where we’ll give you more detailed information about the processing of their personal data. Spread on deck or through our social networking channels photos or images that shared public form, whenever we give your express consent for that purpose.

Analysis of quality and functionality to improve our services
If access to our platform, we inform you that we will treat your data for statistical and analytical purposes, that is, to understand how users interact with our Deck and so be able to improve the same. In addition, on certain occasions we conduct quality investigations and actions designed to meet the degree of satisfaction of our customers and users and detect areas where we can improve.

What is the basis of legitimacy for the treatment of your data?

The legal basis that allows us to treat your personal data also depends on the purpose for which we treat them, as explained below:

Managing your registration as a platform user
The treatment of your data is necessary according to the terms governing the use of the platform. In other words, to be able to register as a user on the platform, we need to treat your personal data, because otherwise we could not manage your registration.

Development, fulfilment and execution of the contract of purchase and sale or services
The processing of your data is necessary for the conclusion of the contract of purchase and sale or of providing services with you. Some data processing related to the purchase process will only be activated because it requests or authorizes it, as is the case with the storage of payment data (card) for future purchases.

Customer Support
We believe that we have a legitimate interest in responding to requests or questions that you ask us through the various existing means of contact. We understand that the treatment of this data is also beneficial to you, as it allows us to assist you properly and to respond to the requests made. When you contact us in particular for the management of incidents related to your order or the product/service purchased through the platform, the treatment of your data is necessary for the conclusion of the contract of purchase and sale. When your application is related to the exercise of the rights on which we inform you below, or with complaints related to our products or services, what legitimizes us to treat your data is the fulfilment of our legal obligations.

The basis of legitimacy to treat your data for marketing purposes is the consent that grants us, for example, when you accept to receive personalized information through various means, or when you accept the terms and conditions for Participate in a promotional action or to publish your photos on the platform or on our social networking channels. To show you personalized information, we consider that we have a legitimate interest to define a profile with the information we have about you (such as your browsing history, preferences or purchases) and the personal data that you provided to us, such as track Age or language, because we understand that the treatment of this data is also beneficial to you because it allows you to improve your experience as a user and access the information according to your preferences.

Analysis of functionality and quality
We consider that we have a legitimate interest to analyze the functionality of the platform and the degree of satisfaction of the user because we understand that the treatment of this data is also beneficial to you because the purpose is Improve the user experience and offer a more quality service.

Do we share your data with others?

In order to fulfil the purposes indicated in this privacy and Cookies policy, it is necessary to provide access to your personal data to entities of the INIS-Elegant Heroes Group and to third parties who support us in the services we offer you, Example: financial institutions, fraud detection and prevention entities, technological service providers, providers and employees of logistics, transport and delivery services, service providers related to customer support. Partners and service providers related to marketing and advertising. For the sake of efficiency of the service, some of the providers mentioned are located in territories outside the European Economic Area which do not provide a level of data protection
Comparable to the European Union. In such cases, we inform you that we have transferred your data with adequate guarantees and always keeping the security of your data.

What are your rights when you provide us with your data

We undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights. We have determined that you can exercise your rights at no cost by writing us an email, simply stating the reason for your request and the right you want to exercise. If we consider it necessary to identify it, we can request a copy of an identifying document. In particular, irrespective of the purpose or legal basis under which we deal with your data, you are entitled to: ask us for access to the data available to you. We remember that if you are a registered user on the platform, you can also consult this information in the section corresponding to your personal data. In any case, bear in mind that by actively providing us with your personal data by any means, you ensure that they are right and accurate and undertake to notify us of any change or alteration thereof. Any loss or damage caused to the platform or the person responsible for the platform or any third party arising from incorrect, inaccurate or incomplete information communication in the registration forms shall be the sole responsibility of the user. Please remember that, as a general rule, you should only provide your own personal data, not those of third parties, unless otherwise permitted in this privacy and Cookies policy. Ask us to erase your data to the extent that it is no longer necessary for the purpose for which we need to continue to treat them, as explained above, or when we are no longer legally authorised to treat them. Ask us to cancel or limit the processing of your data, which means that in certain cases you can request us to temporarily suspend the processing of the data or to save them in addition to the time required when you need it. If you have given us your consent to treat your data for any purpose, you are also entitled to withdraw it at any time.

What happens if you provide us with third party data

We offer features or services that require us to treat the personal data of a third party that you should provide, such as in the case of the activation and dispatch of the gift voucher or the management of the request of the gift voucher. If you provide us with personal data from third parties, you will be sure to have them informed about the purposes and the way in which we need to treat your personal data.

Changes to the privacy and COOKIES policy

We can modify the information in this privacy and Cookies policy when we consider it appropriate. In this case, you will receive a notification by several routes through the platform (for example, through a banner, a pop-up or a push notification), we can send you a message to your email address when the change in question is Significant relative to your privacy so that you can review the changes, evaluate them and, if applicable, object to canceling any service or functionality. In any case, we suggest that you review this privacy and Cookies policy once in a while, if minor changes are made or introduce some interactive improvement, taking advantage that you will always find it as a permanent point of information in our Site and in our App.

Information about COOKIES

We use cookies and similar devices to make it easier for you to navigate the platform, understand how it interacts with us and, in certain cases, be able to show you advertising according to your browsing habits. Please read our cookie policy to know in greater detail the similar cookies and devices we use, their purpose and other useful information.

Information about Cookies What is a cookie?
A Cookie is a small text file that an Internet site stores on your personal computer, phone, or other device, containing information about your browsing on that Internet site. Cookies are required to facilitate search and make you more user friendly and do not damage your computer. Notwithstanding this policy employing the general expression “Cookies”, since these are the main method of storing information used by this Internet site, the “Local storage” space of the browser is also used for the same purposes than Cookies. All the information included in this section also applies to this “Local storage”.

What are Cookies used for in this Internet site?
Cookies are an essential part of the operation of this Internet site. The main purpose of our Cookies is to improve the user’s search experience. For example, they are used to remember their preferences (language, country, etc.) during browsing and future visits. The information collected by Cookies also allows us to improve the Internet site through estimates and patterns of use, suitability of the Internet site to the individual interests of users, quick searches, etc. On this occasion, if we have obtained your prior and enlightened consent, we can use Cookies, labels or other similar devices in order to obtain information that allows us to show the user advertising based on the analysis of their habits of Research, either from our Internet site or from third parties or any other means.

Why are Cookies not used on this Internet site?
We do not store sensitive personal information, such as your address, password, credit or debit card data, etc. In the Cookies we use.

Who uses the information stored in Cookies?
The information stored in cookies from our Internet site is used exclusively by us, except for that identified below as “third party Cookies”, which are used and managed by external entities to provide services that are Requested for the purpose of improving our services and the user experience during browsing on our Internet site. The main services for which these “third party cookies” are used are to obtain access to the statistics and guarantee of payment of transactions carried out.

How can I avoid using Cookies on this Internet site?
If you would prefer to avoid using cookies on this page, taking into account the above limitations, you should first turn off the use of cookies in your browser and then delete the cookies stored in your browser associated with this site Internet. You can use this option to prevent the use of Cookies at any time.

How to disable and prevent the use of Cookies?
You can restrict, block, or delete Cookies from this Internet site at any time by configuring your browser.